Topic: Conversations every Manager Needs in Their Back Pocket - Continuing Education Credit: 1.0 CEU

 Joe Rotella, SHRM-SCP, SPHR, CPBA, breaks down five conversations that high-performing managers have regularly, not once a year, not just when something’s on fire, but as part of how they lead every day. These conversations aren’t fancy. They’re real, repeatable, and ridiculously effective. Whether you’re leading a team in-office, remote, or somewhere in between, this session will help you turn generic interactions into high-impact moments.

You’ll learn how to:

• Start (and sustain) conversations that build trust and clarity
• Shift from check-ins to check-points—with shared accountability
• Coach in the moment, not just in the margins
• Use these conversations to reinforce expectations, progress, and purpose

The Big 5:

Clarity Chat – Align on expectations before things go sideways

Feedback Loop – Keep performance on track without surprise reviews

Milestone Pulse – Check progress without micromanaging

Coaching Nudge – Use small moments to develop big potential

Reflect & Reset – Make space to pause, learn, and plan what’s next

People leaders, HR pros, and anyone who’s tired of performance management feeling like a form instead of a conversation will gain the insight, tricks, and tips needed to create a culture of performance and high-performing teams.

Learning Objectives:

1. Identify five core performance conversations that help build clarity, engagement, and accountability within teams.
2. Differentiate between reactive performance discussions and proactive, ongoing coaching conversations.
3. Apply conversational frameworks that support milestone tracking, feedback delivery, and expectation setting across hybrid and in-person teams.
4. Demonstrate how regular, structured manager-employee conversations contribute to a culture of continuous performance management.
5. Evaluate their current management communication style and create a plan to integrate these five conversations into everyday leadership practices.

This meeting is sponsored by Ohio 529. 

Ohio 529 is a no-cost, voluntary financial wellness benefit that can be added to employer benefit packages, available to all employees of all ages. 529 Plans are the simple, affordable way to save for future education expenses. Unlike a traditional bank account, contributions can be claimed on your state taxes, grow tax-free in mutual funds, and, when used for eligible expenses, remain tax-free!  No longer just for college, 529 funds can now be used for eligible K-12 expenses, 2-year, 4-year college, trade schools, approved apprenticeship programs, as well as adult career credentials and certifications!  So many possibilities!