Welcome to the SHAW Service Desk

This is your central resource for requesting support, reporting issues, and accessing assistance for your Chapter or Council website.

Support requests must be submitted exclusively by website administrators. If you are not listed as an administrator, we regret to inform you that we cannot assist you.

Please ensure you submit your support request when you are ready to engage promptly with our Service Desk staff. Timely communication on your part is vital for swift issue resolution and greatly facilitates this process.

We strive to resolve tickets quickly and rely on your timely responses to effectively address your concerns. If we do not hear back from you within 3 business days, your ticket will be automatically closed.

Thank you for your understanding and collaboration.

Hours

Monday - Friday, 8:00 AM to 5:00 PM (ET), except when SHRM is closed due to holidays, administrative closings or inclement weather.

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